The Digital department develops smart digital solutions to make processes at Schiphol run smoothly. They provide an excellent digital customer experience and relevant information tailored to the needs of travellers and airlines.
Your next career hub
Are you ambitious enough to make a valuable contribution to Schiphol’s mission? Do you see our Digital department as the next hub in your career?
Our Value Streams
Customer Experience We develop digital channels and concepts to optimise the visitor’s digital experience.
Airport & Airline Performance We are concerned with the improvement of the on-time performance of Schiphol’s operations.
Smart Assets & Building We optimise the use of assets and energy for digital products and services.
Digital Transformation We help the organisation to become agile and value driven through coaching, training and education.
Other departments
Data & Analytics
Schiphol collects an enormous amount of data from sensors, flight movements, camera images and information systems. The Data & Analytics expertise center manages this data and helps the organisation to work more data driven.
Schiphol is an inspiration to me. Every day, thousands of travellers have a unique experiences and stress-free journey, thanks to all the behind-the-scenes processes. And that’s all done by colleagues who are passionate about Schiphol.
Schiphol gives me the opportunity to develop myself further, both as a person and within my field.
Schiphol gives me the opportunity to develop myself further, both as a person and within my field. I am given the responsibility and follow training courses that are in line with my specialism, which enables me to develop myself and offer more to Schiphol.
It’s an inspiring place to work, and it’s ever-changing and always working to improve. The ambition to be the best in different areas, such as the best digital airport, appeals to me.
I get the freedom to test out my vision and ideas.
From Schiphol NeXt, which is the innovation team, I get the freedom to test out my vision and ideas. Management is open to change and improvement, so that even a small ripple can make an impact in a large system.
Schiphol offered me a very interesting opportunity to move towards a different role. Support during transition was great and I have a personal budget for growth which I can spend on courses and training, Schiphol really helps me improve myself.
Schiphol is an important part of the travels of many people. Building and improving the website and app, with millions of monthly visitors, allows us to make a real impact during an exciting but stressful part of travelling.
I seized at the opportunity to develop my role with an array of tasks and responsibilities.
I seized at the opportunity to develop my role with an array of tasks and responsibilities. Through that approach, I discovered what I like and I can further specialise in those areas.
You land here
The Digital & Innovation Business Area develops smart digital solutions, tools and applications for employees, travellers and partners. This way, they help employees make data-driven decisions, make it easier for travellers to find their way and airlines use our assets optimally. By making the airport processes increasingly smarter, the department contributes to an optimal passenger experience and customer experience, and to the ambition to become ‘Europe’s Preferred Airport’.
